Terms & Conditions

TERMS AND CONDITIONS

Welcome to www.imtidad.com.sg (the “Site”), owned and operated by Imtidad Employment Solutions Pte. Ltd. (“Imtidad”, “we”, “our”, or “us”), a licensed employment agency regulated by the Ministry of Manpower Singapore (MOM).

These Terms and Conditions (“Terms”) govern your use of our Site and our services. By accessing or using the Site, you agree to be bound by these Terms.

If you do not accept these Terms, please refrain from using our Site or services.

1. General Information

Imtidad Employment Solutions Pte. Ltd. is a licensed maid agency operating in Singapore under license number [Insert MOM EA License Number].
The Site provides information and services related to the recruitment, placement, and employment of migrant domestic workers (MDWs) in compliance with MOM regulations and applicable Singapore laws.

2. Eligibility

By using this Site, you represent and warrant that:

You are at least 18 years of age and legally capable of entering into binding agreements.
If you are acting on behalf of a company or another person, you have the authority to do so.
You are using the Site in accordance with applicable laws and regulations in Singapore.

3. Services Provided

Our Site provides access to:

Information about hiring migrant domestic workers (MDWs)
Application forms, enquiry forms, and contact channels
Profiles of available domestic workers (if applicable)
Employer and MDW onboarding procedures
Employment-related resources in line with MOM requirements

Imtidad reserves the right to modify, suspend, or discontinue any part of the Site or services at any time without prior notice.

4. Compliance with Ministry of Manpower (MOM) Regulations

All services provided by Imtidad are strictly in accordance with the rules and licensing framework set out by the Ministry of Manpower (MOM), including but not limited to:

The Employment Agencies Act (Cap. 92)
Employment of Foreign Manpower Act (EFMA)
Work Permit conditions for MDWs
Employer eligibility and obligations
Placement fees, salary guidelines, rest day entitlements, and repatriation procedures

Employers and MDWs engaging with Imtidad must adhere to MOM regulations, and Imtidad will not be liable for any non-compliance by third parties.

5. Use of Personal Data

Use of personal data collected through the Site is governed by our [Privacy Policy], which complies with the Personal Data Protection Act (PDPA). By submitting personal data through this Site (e.g. enquiry forms, application forms), you consent to our collection, use, and disclosure of your data as outlined in the Privacy Policy.

You agree that:

You will provide accurate, current, and complete personal data.
You are authorised to provide such data (including data of others, if applicable).
You will not misuse the Site to collect or misuse the personal data of others.

6. Intellectual Property

All content on the Site, including but not limited to text, logos, graphics, icons, images, audio/video files, design layout, and software, is the property of Imtidad or its content providers and is protected by applicable intellectual property laws.

You may not:

Copy, reproduce, republish, upload, post, transmit, or distribute any material without prior written consent.
Modify or create derivative works based on any content on this Site.
Use the Site’s content for any unlawful or commercial purpose not permitted by us.

7. Prohibited Conduct

You agree not to:

Use the Site for any unlawful, misleading, or harmful purpose
Attempt to gain unauthorized access to any portion of the Site or its systems
Disrupt or interfere with the Site’s functionality or servers
Introduce viruses, malware, or other harmful code
Submit false or misleading information
Use the Site to harass, defame, or harm others

We reserve the right to suspend or block access to users who violate these Terms.

8. Disclaimers

The content on the Site is provided for general informational purposes only and does not constitute legal, employment, or professional advice.
While we strive to ensure the accuracy and reliability of the information provided, we make no representations or warranties regarding the completeness, accuracy, or suitability of the content.
Imtidad is not liable for any loss, damages, or inconvenience resulting from reliance on the Site’s information or unavailability of the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Imtidad shall not be liable for any:

Direct, indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Claims arising out of or related to the use or inability to use this Site

This applies even if we have been advised of the possibility of such damages.

10. Indemnity

You agree to indemnify and hold harmless Imtidad, its employees, directors, partners, agents, and affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising out of:

Your breach of these Terms
Your misuse of the Site
Your violation of any law or third-party rights

11. Links to Third-party Sites

Our Site may contain links to third-party websites (e.g. MOM portals, training centers, insurance partners). These links are provided for convenience only. Imtidad is not responsible for the content, privacy practices, or availability of these external websites.

Use of third-party sites is at your own risk, and we encourage you to review their terms and privacy policies.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising out of or in connection with your use of the Site shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Changes to Terms and Conditions

We reserve the right to update or revise these Terms from time to time without prior notice. Any changes will be posted on this page with the updated effective date.

Your continued use of the Site constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Imtidad Employment Solutions Pte. Ltd.
Email: info@imtidad.com.sg
Phone: +65 9070 2282
Address: IMM Building #03‐182 2 Jurong East Street 21 Singapore 609601
MOM EA Licence No.: 13C6386